SCCM 2007 - Remote Tools prompt for credentials

Issue where you are prompted for credentials after starting Remote Tools and your account has the appropriate permissions.

Usually indicates that the SCCM client isn’t installed correctly.

1    Uninstall client from the machine – choose the appropriate method at the time. RDP, PSEXEC, etc.

a.        Go to Windows\ccmsetup folder.

b.       Run ‘ccmsetup /uninstall’

2    From the SCCM Console – Computer Management > Collections > All Systems.

a.        Search for machine.

b.       Right-click on the machine name and choose ‘Install Client’.

      Check the log to see if the changes have taken affect: C:\Windows\ccmsetup\ccmsetup.log

NOTE: To read the log properly you will need to use SMS Trace.

Using PSEXEC for a remote command prompt:

C:\PSTools> psexec.exe \\<remote-machine-name> cmd.exe

Links:

http://technet.microsoft.com/en-us/library/bb694276.aspx

http://social.technet.microsoft.com/Forums/systemcenter/en-US/c27eb3be-210a-4b4c-aaa8-f6f98dbb5232/uninstalling-sccm-client?forum=configmgrsetup

PSTools http://technet.microsoft.com/en-gb/sysinternals/bb896649.aspx

SMS Trace http://www.microsoft.com/en-us/download/details.aspx?id=9257